Contact 09 71 07 88 60 - contact@omega-shopping.com

frequently asked questions

Do you have a question?

PAYMENTS

When paying online with your credit card all your information is entered into a secure SSL web page. Your information is then SSL encrypted and sent directly to our payment service provider's network.

We accept payment by credit card. Cheques and bank transfers are not accepted on the website.

Send us an e-mail to contact@omega-shopping.com to find out together what the problem is.

ORDERING

Your order will be given priority by our dedicated team and you will receive an email with the exact delivery date.

It is not possible to change your order. You can send an e-mail to our customer service at contact@omega-shopping.com.

You can check your junk mail. If you can't find the email, contact the team at contact@omega-shopping.com

DELIVERY

The delivery time is 10 working days.

Delivery is charged at €9.99 per order.

RETURNS

Please visit the Returns Policy section of the site to find out how to return a product.

To request a refund of a product, send your request to customer service: contact@omega-shopping.com

SUBSCRIPTION

The Omega Club subscription gives you access to an online shop with a wide range of products at special rates.

The Omega Club subscription costs €29.95 per month.

Unsubscribe at any time by clicking on Manage my subscription.

I HAVE QUESTIONS

Send us an email to contact@omega-shopping.com.

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